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support@storypaths.live
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Contact Form

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Quick FAQ

Browse our frequently asked questions below. Most answers are just a click away.

General
StoryPaths is an interactive animated micro-series streaming platform. You watch short episodes (5–15 min) and at key moments make choices that shape the story. Each decision unlocks a different narrative branch, leading to unique endings.
During an episode, at dramatic moments the video pauses and presents you with 2–3 choices. Your selection determines which story branch plays next. Most series have 4–12 possible outcomes to discover.
Yes — the first episode of every series is completely free, no credit card required. To continue watching and unlock all story branches, you'll need a Monthly ($7/mo) or Annual ($49/yr) subscription.
We offer 8 genres: Thriller, Romance, Sci-Fi, Fantasy, Mystery, Drama, Horror, and Comedy. New series are added every month across all genres.
You can browse the catalogue and watch free episodes without an account. To save your progress, remember your choices, and access premium content, you'll need to create a free account.
Subscriptions & Billing
You can cancel anytime from your account settings under "Subscription". Cancellation takes effect at the end of your current billing period — you keep full access until then.
All new subscribers get 7 days completely free with full access to the plan you selected. You won't be charged until the trial ends. Cancel before then and you pay nothing.
Yes. You can upgrade from Monthly to Annual at any time and we'll prorate the difference. Downgrading takes effect at your next renewal date.
We accept all major credit and debit cards (Visa, Mastercard, Amex), as well as PayPal. All payments are processed securely and your card details are never stored on our servers.
We offer a full refund within 7 days of your first charge if you're not satisfied. For subsequent billing cycles, please see our Refund Policy for details.
Technical
StoryPaths works on any modern browser on desktop, laptop, tablet, and smartphone. We support Chrome, Firefox, Safari, and Edge. Mobile apps for iOS and Android are coming soon.
Buffering is usually caused by a slow internet connection. We recommend at least 5 Mbps for HD and 25 Mbps for 4K. Try refreshing the page or switching to a lower quality setting.
Offline downloads are available for Annual subscribers. You can download up to 25 episodes at a time via the StoryPaths mobile app (coming soon). Downloads expire after 30 days.
Make sure you're logged in to your account. Choice history requires an active session. Try clearing your browser cache and cookies, then log in again. If the issue persists, contact support.
Monthly plans allow 1 device at a time. Annual plans support up to 3 simultaneous streams. Sharing your account credentials with others may result in account suspension.
Creators & Partnerships
Yes! We partner with independent animation studios and individual creators. Your series must have interactive branching narrative (at least 2 choices per episode) and meet our quality standards. Apply via our Contact form.
Creator partners earn a share of subscription revenue proportional to viewing time on their content. Rates vary based on content quality and exclusivity. Contact us for detailed terms.

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